What to Do When Your Internet is Slow or Keeps Dropping

A slow or unreliable internet connection can be frustrating, especially when streaming, working, or browsing. Fortunately, there are several steps you can take to diagnose and fix the issue. Here’s a guide to troubleshooting common internet problems and ensuring a stable connection.

 1. Restart Your Router and Modem

Sometimes, the simplest solution is the most effective. Restarting your router and modem can clear temporary glitches and improve connectivity.

- Unplug both devices from power.

- Wait about 30 seconds.

- Plug them back in and allow them to restart fully.

At Green Mountain Tech Guidance, we can assist with optimizing your router settings to ensure peak performance.

 2. Check Your Internet Speed

Your connection may feel slow if you’re not getting the speed you’re paying for.

- Visit sites like Speedtest.net or Fast.com to check your current download and upload speeds.

- Compare the results with your ISP’s advertised speeds.

- If speeds are significantly lower, there may be an issue with your provider or hardware.

We can help interpret speed test results and recommend appropriate solutions for your needs.

 3. Reduce Network Congestion

Multiple devices connected to the same network can slow down performance, especially during peak usage times.

- Disconnect devices that aren’t in use.

- Limit bandwidth-heavy activities like streaming and large downloads.

- Enable Quality of Service (QoS) settings in your router to prioritize critical tasks like video calls.

Green Mountain Tech Guidance can help set up advanced router configurations for better bandwidth management.

 4. Move Closer to the Router or Use a Wired Connection

Wi-Fi signals weaken with distance and obstacles like walls and furniture.

- Move your device closer to the router for a stronger signal.

- Use an Ethernet cable for a direct, more stable connection.

- If your router is in a poor location, consider repositioning it for better coverage.

We offer Wi-Fi analysis services to help you find the best router placement in your home or office.

 5. Update Your Router’s Firmware

Outdated firmware can lead to security vulnerabilities and performance issues.

- Log in to your router’s settings (typically via a web browser using the IP address provided by your ISP).

- Check for firmware updates and install them if available.

- Restart your router after updating.

Green Mountain Tech Guidance can assist in updating and configuring your router for maximum efficiency.

 6. Scan for Interference

Nearby electronic devices and neighboring Wi-Fi networks can interfere with your signal.

- Switch to a 5GHz network if your router supports it to avoid congestion.

- Change your Wi-Fi channel in the router settings to reduce interference.

- Avoid placing your router near microwaves, cordless phones, or large metal objects.

We can help assess and minimize interference issues to improve your network stability.

 7. Check for Malware or Background Processes

Unwanted software or background tasks can consume bandwidth without your knowledge.

- Run an antivirus scan to detect malware that may be slowing your internet.

- Close unnecessary applications that use bandwidth, such as cloud backup services or automatic updates.

If you suspect malware, we offer virus removal and system optimization services.

 8. Consider Upgrading Your Internet Plan or Equipment

If your internet speed remains slow despite troubleshooting, it might be time for an upgrade.

- Contact your ISP to see if a higher-speed plan is available.

- Upgrade to a modern router with better speed and range.

- Consider a mesh Wi-Fi system for larger homes or offices.

We can help evaluate your current setup and recommend upgrades tailored to your needs.

 9. Contact Your Internet Service Provider (ISP)

If all else fails, the issue may be with your ISP.

- Check for service outages in your area.

- Report persistent slow speeds or connectivity issues.

- Request a technician visit if necessary.

We can assist in communicating with your ISP to ensure you get the best possible service.

 Get Professional Help for Reliable Internet

A stable internet connection is essential for work, entertainment, and daily life. If you’re struggling with slow speeds or frequent dropouts, Green Mountain Tech Guidance is here to help. We offer:

- Network diagnostics and optimization

- Router and modem setup and configuration

- Wi-Fi range assessments and signal boosting

- Malware removal and system cleanup

Don’t let slow internet disrupt your day. Contact Green Mountain Tech Guidance today for expert assistance in getting your connection back on track.